THE LUXE LETTERS
The Luxe Letters are beauty insights providing you with the newest trends, tips and tricks of the trade to ensure a look that lasts way past your visit!
We wanted to give a little snapshot of what it may look like when we are back in the salon! We are still unclear as to when that will be.
Luckily, we have always held a very high standard of cleanliness in the salon and there are never more than 10 people in Luxe at once. We also never double book our guests, so not much will have to shift as far as scheduling and population management.
You will be required to wear a mask during the full duration of your visit. Please be sure it’s the kind that goes around the ears and not the head. We will also be wearing masks!
We ask that you remain in your car when you arrive. You will then call us! We will have a system in place to alert you when you can safely enter the salon. This is to control the amount of people in the space and we will not be using our lounge area. All magazines will be removed.
When it is safe to enter, your temperature will be taken and you will be asked to wash your hands/use sanitizer before receiving services.
We please ask that you do not bring anyone with you to your appointment.
We will allow time in between each guest to properly sanitize. Additionally, we will be steam cleaning all equipment, chairs, door handles, facilities etc. every night with a professional steam cleaner.
Payment will be preferred through credit cards on file. We will refrain from tipping with cash and the use of envelopes. Venmo or personal checks will be used if you would like to add gratuity to your service.
We ask that you leave any jackets or coats in your car.
We will be in touch to reschedule appointments as soon as Montgomery County is deemed to be in the "green phase."
We will be rescheduling appointments in the order in which they were cancelled starting with clients whose appts were cancelled on March 16th. Until all previous appointments are rescheduled, we will not be rescheduling any new appointments.
Our salon & team will be adjusting our hours to ensure we can do our best to get everyone in, but please be patient as there is only so much we can do. We will still need days of rest to be sure we can continue to service you in our healthiest state, after-all we're only human!
Thank you for your support & patience during this time!